SmartMart Motors

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Frequently asked questions

Quick answers about shipping, payments, compatibility, and support.

Yes. We import from certified Chinese manufacturers that produce to Japanese and Korean OEM specifications. Many lines are brand-compatible (Bosch, Denso, KYB, NGK, Aisin, Gates, Bando).

We deliver across Sri Lanka via trusted couriers. Colombo metro orders can often be fulfilled the same or next day.

Send your chassis number, model year and part photo via WhatsApp to 0775475141 or use the product inquiry form. Our team verifies compatibility before you pay.

Bank transfer, cash on delivery (select areas), and card payments where available. Bulk workshop accounts can arrange credit terms on approval.

Yes. Registered workshops and fleets receive volume pricing. Contact smartmartmotors@gmail.com or WhatsApp us to open a trade account.

Unused parts in original packaging may be returned within 7 days subject to inspection. Manufacturer warranty periods vary by category (typically 3–12 months).

We regularly special-order Chinese OEM equivalents. Share the OEM part number and we will quote lead time and price within one business day.

Once dispatched we share tracking details via SMS or WhatsApp. For urgent updates call 0775475141 during business hours.